Terms and Conditions

Deposits:

To confirm your booking 50% of the total amount of your booking must be deposited into our bank account within two days of receiving a booking confirmation. Please use your name and booking date as the reference.

Banking Details:

  • Bank: Nedbank, Sandton
  • Account name: Izinthaba Game Farm Pty (Ltd)
  • Account number: 1970 979 127
  • Branch code: 197005
  • Type of Account: Cheque
  • Nedbank Swift Address: NEDSZAJJ

Please email the proof of payment to info@izintabalodge.co.za or WhatsApp it to 082 705 7708 to confirm that the transaction was effected. Should your booking not be confirmed and your deposit paid within two days of receiving your booking confirmation, then this offer is no longer binding and the reservation will be made available to other enquiries.
The balance of your payment can be made via EFT one week before arrival.
Please request a link should you require to pay by Credit Card. Please note that a 4% service fee will the added for all credit card payments.

Refunds:

For normal weekends and weekdays, deposits will be refunded when a booking is cancelled 4 weeks prior to the scheduled date of arrival or when an equivalent replacement booking can be obtained.

For long weekends, Easter, Christmas and New Year and from the 16th December until the 7th January 12 weeks notice of cancellation, or an equivalent replacement booking is required for the deposit to be refunded.

No refund for no-shows or early departure.

Check-in/out times:

Normal check-in time is after 15h00 and check-out time is 09h30. Earlier or later times by prior arrangement only.

Servicing of Lodges:

Our standard tariff includes servicing once a day from Monday to Saturday before 12h00, but not on Sundays or public Holidays. Where guests require servicing on those days, this can be arranged at an additional cost. This must be requested where possible at the time of confirmation of the booking.

Conditions of Booking:

Our intent is that the preservation of our unique natural environment and the comfort of all of our guests will take precedence over the wishes of any individual. As a result our offer of accommodation is subject to the following conditions:

We trust that all our guests share our love for our fauna and flora and our pristine surrounds and expect that nothing in their behaviour should suggest otherwise.

  • Please do not litter, cigarette stompies and toilet paper are also litter.
  • Please do not remove anything from the bush, including firewood.
  • To ensure the peace and quiet which our guests expect when they come to the bush, the playing of loud music either inside or outside your lodge is strictly prohibited.